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No one involved in the mediation wants to resolve the dispute more than Mr. Smith does. He is committed to resolving the dispute from the time he is first engaged until the matter resolves. Generally, that will be at the conclusion of a successful mediation. Other times, it will be within a couple of weeks of the mediation because of Mr. Smith's continued communication with the parties and efforts to reach resolution. Indeed, when necessary, Mr. Smith continues to attempt to assist parties in resolving their disputes even months after the mediation.

Thus, Mr. Smith mediates cases with the understanding that the successful conduct of a mediation of an employment-related dispute requires a relentless commitment by the mediator to achieve resolution.


2007 Smith Mediation. All rights reserved.